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Why Uber’s CPO delivers food on weekends | Sachin Kansal

Read on Jun 1, 2025 | Created on Jun 1, 2025
Email by Lenny's Newsletter | View Original | Source: Substack

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Summary

Summarized wtih ChatGPT

Sachin Kansal is chief product officer at Uber, where he oversees the Rider, Driver, Delivery, Grocery, and New Verticals product lines used for 33 million daily trips worldwide.

Highlights from Article

  1. “Ship, ship, ship” = cut decision latency: Daily stand-ups, rapid product reviews, and a strict two-way-door mindset slash cycle time. Sachin will even draft a 15-page PRD over a weekend if it unblocks

focus on the controllable inputs; outputs follow.

  1. Empathy beats ego: Users spend minutes, not their lives, inside your product. Your job is to dazzle them in that tiny window, not expect them to think about you all day.

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